If you just need a break, you can log out of the app. Your account, chats, and connections will be safely preserved so you can return anytime.
Step-by-Step Guide
Account deletion is done directly inside the Locksee app in just a few steps.
Launch the Locksee app on your device. Tap your profile icon or go to the Settings menu from the main screen.
Inside Settings, scroll down and tap on 'Account'. This section contains all account management options.
Scroll to the bottom of the Account page and tap 'Delete Account'. Read the confirmation details carefully.
You will be asked to verify via OTP sent to your registered phone number to confirm it is you making this request.
Once verified, confirm the deletion. Your account will be scheduled for permanent removal immediately.
If you are unable to access your Locksee app, email us at help@locksee.app with your registered phone number. Our team will manually verify your identity and process the deletion within 7 business days.
Data Deletion
When you delete your account, the following data is permanently and irreversibly removed from our systems.
Every private message and group conversation is permanently erased.
All photos, videos, voice notes, and shared files are deleted.
All QR-connected contacts and your connection history are removed.
All voice and video call logs are permanently purged.
Your phone number, profile, username, and login data are erased.
Your active subscription is cancelled — unused time is non-refundable.
Here is exactly what happens after you confirm deletion.
* Certain anonymised or aggregated statistical data, and data required for legal or regulatory compliance, may be retained beyond 30 days as required by applicable law. See our Privacy Policy for full details.
Whether you are facing a technical issue, privacy concern, or just need a break — our support team is here. We may be able to resolve your issue without you having to delete your account.